Customers expect tailor-made solutions including manufactured products, software and services, tailored to their exact needs and offered on the basis of their consumption history.
The digitalisation of processes, products and services throughout the value chain is essential to be able to adapt to customer demand and requirements.
The changing competitive landscape through new technologies such as the Internet of Things (connected devices) is eroding the leadership position of traditional industrial manufacturing companies.
By digitising the entire value chain, industrial manufacturing companies can better exploit local advantages to enable synergies in the execution chain and thus adapt their offer to local demand.
of manufacturers expect that improved connectivity in their production chain will help them to increase their production levels..
Source: Annual Manufacturing Report 2017
of spending will be allocated to cloud solutions to modernise its supply chain.
Manufacturing customers are demanding the consumerisation of B2B sales with an omnichannel customer experience. The ability to understand customer buying journeys and effectively capture their needs is essential.
Industrial manufacturers are using digital technologies to create new value for their customers, run efficient and resilient processes, and deliver more value to their shareholders.
Digitalising protocols and processes allows employees to focus on higher value-added operations:
Revolutionise your relationships with your suppliers and customers
Leverage your data and improve your sales forecasts
Reduce your production and product time-to-market
Move beyond transactional financial management to implement proactive operations that improve decision making, protect revenue, mitigate risk and reduce costs.
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