Banque Française Mutualiste


Banque Française Mutualiste is the reference bank for public sector employees. Created in 1986, the BFM relies on Société Générale to distribute its offer to 1.2 million customers.

Business issue: How to monitor the Finance information system in place and support users in their daily use?


In order to follow the day-to-day management centred on Supplier Accounting, the client wanted help with :

  • Monitoring supplier invoicing (6000 invoices and orders / year);
  • The implementation and evolution of order and invoice validation workflows in order to respect the validation ceilings;
  • Budget monitoring and fixed asset management;
  • An effective daily dialogue with the accounting department to respond to their daily requests and to monitor functional developments;
  • Improving error prevention for better reactivity and reducing payment times.


  • Implementation of the AX 2012 solution including: supplier and customer accounting, fixed asset management, stock management.
  • Implementation of monitoring tools for better responsiveness.
  • Interfacing the accounting system with a BI solution to improve budget management.


  • The deployment started in February 2018 and is still ongoing in a long-term partnership with Apsia.
  • Smoother daily use for the 120 potential users.
  • Improvement of the Accounts Receivable and Accounts Payable accounting flow.