Teleperformance

Business issue: How to digitise its financial activities and harmonise the tools of teams present throughout the world?

Solutions deployed: Dynamics 365 Finance & Operations, Microsoft Power BI, Microsoft Power Platform

Deployment time: Between 1 and 5 months per country

Results: 25 countries migrated since 2018

In the middle of a digital transformation, Teleperformance is making the Dynamics 365 Finance and Operations platform at the disposal of its finance teams to gain in productivity, agility and adaptability. A solution that meets the company’s needs in more ways than one!

“Apsia, our strategic partner, has enabled us to succeed in this deployment thanks to a dedicated team that is always ready to listen, making proposals and encouraging iterations throughout the project. To date, 25 countries have already migrated in record time (between 1 and 5 months per country). Based on this experience, we have already identified new areas of collaboration with our partner to support our growth.

Furkan Biber, Project Director at Teleperformance.